Return Policy

PLEASE NOTE: WE DO NOT OFFER FREE RETURNS

All return shipping costs are the responsibility of the customer.

Can I Return My Order?

Yes, returns are possible under certain conditions.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return, your item must meet all of the following conditions:

• The product must be in its original condition, unused, and undamaged.

• All original accessories, components, and packaging must be included.

• Items must be returned in a condition suitable for resale.

• Any product showing signs of use, dirt, damage, or wear may be refused.

For hygiene and safety reasons, certain products may not be eligible for return if they have been opened or used.

We reserve the right to refuse any return that does not meet these requirements.

Return Shipping Costs

Return shipping costs are entirely the responsibility of the customer.

Original shipping fees are non-refundable.

Additional fees may apply if the returned product does not meet our return conditions.

Return Process

To request a return, you must first contact our customer service team:

Email: contact@veyraparis.store

Please include the following information:

• Order number

• Full name

• Complete shipping address

• Detailed reason for the return

• Photos of the product (if defective or damaged)

Return requests cannot be processed without all required information.

Once your return request is approved, we will provide the return address.

⚠️ Do not send any package back without prior authorization. Unauthorized returns may be refused.

Return Processing

Once we receive and inspect your returned item, we will notify you whether your return has been approved or declined.

Approved returns may take up to 7 business days to be processed.

Order Cancellation

Due to our automated order processing system, orders are prepared immediately after confirmation.

This means:

• Orders cannot be canceled once they have entered processing or have been shipped.

• Customers must wait until the package is received before requesting a return.

Orders in Transit

If your order has already been shipped, it cannot be canceled or modified.

You must wait until delivery and follow the return process described in this policy.

Refunds

Once your return has been received and inspected, we will notify you of the final decision.

If your return is approved, your refund will be processed within 14 business days.

Refunds will be issued to the original payment method used at checkout.

Original shipping fees are not refundable.

Refund Denials

We reserve the right to refuse refunds in the following situations:

• Product has been used, damaged, or returned incomplete

• Original packaging is missing

• Return was sent without authorization

• Return policy requirements were not followed

International Returns

All international returns must be shipped to our designated return center.

Return shipping costs for international orders are fully the responsibility of the customer.

Important Notice

By placing an order on our website, you acknowledge and agree to the terms of this Return Policy.

Conclusion

VEYRA PARIS is committed to providing a transparent and secure shopping experience. This return policy is designed to ensure fair treatment while protecting the quality of our products and services.